My Sprint Mobile App Reviews

Much like their service, the app just doesnt work. After being told they have just a 1% coverage difference from Verizon Wireless - which is completely false - I was told I could completely manage my account through their mobile app. Since I am unable to do so through their website, I attempted to do so through their app. However, I can only see the bottom-right quarter of the login screen, and even with that, I still get an error saying the service is unavailable when I try to log in. It just does not work.

since the update it wont let me pay my bill anymore.when i authorize it the app says system is down try again plz fix!!!

Having troubles on my iPhone 7 plus

Well can we plz be fully app integrated so that we never have to leave the app and go to the web browser to do some certain things, can we also integrate the use of finger print scanning sign in please its faster than always typing our passcode in (just speaking as someone who switched from another phone provider who utilized all these requests, thank you Sprint for your time

Good app but it freezes a lot and it doesnt update data very quickly.

The app generally works well, without crashes or errors, but having to log in every time gets tedious. If there were support for TouchID, or a password manager, using something like the GenericPassword app extension on github, this app would become significantly more convenient.

This app is not useable on my iPhone. It prompts me to create a username and password for my business account, allows me to identify myself with my secret question, but then the part of the screen that is for creating the username and password are cut off. This is my first bill that Im attempting to pay. I hope I have better luck paying online using my computer when I get home later.

The app works about as good as their coverage, horrible. I can only see the bottom right corner of the login screen and when i was logged in it hadnt update my payment info since October. Service is crap, coverage is crap, app is crap. Bottom line, Sprint is crap and it is time to switch to Verizon.

Worthless app. If you want to report an issue because you have no service, you cant, because it cant tell your location. Wait 20 min or more for it to determine your location.

This app is so disappointing. It doesnt run smoothly at ALL, it has bugs, and the most annoying thing is you dont have full access to your account. Itll take you to their website which makes absolutely no sense for this sad excuse of an app. Maybe Im just too spoiled by Verizon, but sprint could learn a thing or two from them.

The reason I downloaded the Sprint app was to avoid logging in. At least give us Touch ID. Until then, you may as well use the browser.

Worse app ever cant get into to the app ever just spins and says connecting failed. Ive deleted the app and re downloaded it same stuff

No Touch ID Support for an iPhone carrier app? Really? If Im missing the implementation, I apologize, but I dont think its there as of December 2016.

Love my sprint !! Etc :been trying to. Fix several issues but usually it works out ok . Thanks

App is nice but, it wont let me login. Since Sprint.com makes you have a 6-32 username, it excludes only two of my needed characters to log in. Bummer......

It is slow to respond and seems to have a hard time finding your account information. It is useful to see your usage, other than that all other features Ive tried are pretty much useless

Does what its meant for. Keeps me up to date on my account. Im a new sprint customer and like being able to track my usage and this updates frequently. THIS NEEDS WIDGET for iOS 10

Been trying to log in my account for 2 days now!! It keeps saying... "System Not available. Try again later."

I am sick of sprint! This app is worthless, I am attempting to upgrade an iPhone and cannot get into the "shop",it takes me to a blank screen. It also has me login over and over again. This app is a complete FAIL!

Wont even let me log in; wont provide enough characters for the email address. Really?