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My Sprint Mobile app for iPhone and iPad

4.2 ( 4912 ratings )
Developer: Sprint
Current version: 6.5.1, last update: 6 months ago
First release : 28 Jan 2012
App size: 47.28 Mb

On the move, or on the couch, My Sprint encourages users to live their lives without worrying about their Sprint account. Check for upgrade eligibility, view and pay your bill or find the tech support you need. Improving your experience is important to us. Feel free to let us know the ups and downs of your journey by contacting us at

Pros and cons of My Sprint Mobile app for iPhone and iPad

My Sprint Mobile app good for

Overall its a good app and the recent update has resolved most of my complaints. I still have to supply a user/pass to view the PDF bill. Please either eliminate the need to log into My Sprint or include Touch ID functionality to bypass the login prompt.
Updated: Sprint, hats off to you and your development team. Not only have you FINALLY made a functional app, its actually pretty good. Seems like some thought and effort went into it. Now only if we can keep the momentum going strong to improve the little nagging issues of the app. Thanks for listening to your customers. Only a couple things I would change in the app. 1) when you go to manage account, dont take us to the website. 2) find a store should show you all the stores in a certain radius of your current location.
The app generally works well, without crashes or errors, but having to log in every time gets tedious. If there were support for TouchID, or a password manager, using something like the GenericPassword app extension on github, this app would become significantly more convenient.
Love my sprint !! Etc :been trying to. Fix several issues but usually it works out ok . Thanks
Does what its meant for. Keeps me up to date on my account. Im a new sprint customer and like being able to track my usage and this updates frequently. THIS NEEDS WIDGET for iOS 10

Some bad moments

After the upgrade this app doesnt work well at all... there is always an internal error when I try to do something... Very Disappointed!!
The app never updates after you pay the bill until the next billing cycle I already paid but its still saying I owe money that Ive ALREADY paid.
They have lied to me numerous times about numerous things which resulted in me losing a bunch of money and Im fed up
Sprint.... doesnt work in blair at all and I called sprint to talk it over but the call got dropped.... at least a dozen times... hung up on twice..... even with att on the line on a 3 way call !!?.... cant say how pist I am !! I had even went into the sprint store and they couldnt do anything because I got the"deal to switch" online Sprint doesnt have my old phones anymore. Now phones dead its started talking to them at 11am its now 8:30 just finished a 1.5 hr hold time first I told the person dont put me on hold I explained everything to her told her I opologize if Im a little Angry but Ive been working on this since 11 this morning... asked her please call ahead and make sure hat someone will pick up when you transfer me..... 1hr later finally talked to the last person ..... she said why did they send you to me they are the ones that know about this Im so angry its not funny. They have my old iPhone 6s X 4 and I have the I phone 7 X 4 they want theres back but wont give mine back. They want over 600.00 keep the 7s. That they turned off!! Does anyone know what I could do or who I could talk too? Should I call the better business bureau? Oh wait they turned them off. Update three whole days no resolution and they want close to 1000.00
Sometimes this app works but sometimes when you try to go to the account changes section it asks you to log in again, even though already logged in, then when you re-log in it says its only for wireless customers only - I AM A WIRELESS CUSTOMER! Trying it again it does the same thing. One time it showed an error screen in the account modification section. So this app got some bugs that need to be worked out. If it worked well, then I would say its ok.
After the loads of info and control features on the ATT app, this app is a huge letdown .

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