20 minute wait on the phone for customer service

This app is great for sprint if you want to pay their bill. If you want to remove a line or cancel services forget it! Sprint will have you wait 20 to 30 minutes just to get to a customer service representative. Moreover you can only speak to a person after you go through 20 different options on there a little telephone tree log. Good luck!

Duetran about My Sprint Mobile, v5.7.0